Over the last two years, smart working has undergone a significant evolution, shifting from an emergency solution to a strategic model for work organization. This change has been influenced by technological, social, and regulatory factors, which have redefined how companies and workers approach remote work.
Recent Data and Trends
- In Italy (2024): Approximately 3.55 million people worked remotely, a slight decrease from 2023 (-0.8%).
- Projection for Italy (2025): Expected growth of 5.2%, reaching 3.75 million remote workers.
- Driving Force: Primarily large companies and micro-enterprises. SMEs show a trend towards returning to the office.
- Globally (2023): About 28% of workers worldwide worked at least partially remotely, up from 20% in 2020. This reflects the integration of remote work into long-term company policies.
Hybrid Models and Flexibility
One of the most significant developments has been the adoption of hybrid work models. These combine the advantages of remote work (flexibility, autonomy) with office work (collaboration, direct interaction).
- Office Spaces: Large companies are optimizing physical spaces, transforming them into hubs for creative collaboration while reducing operating costs.
- Worker Priority: Schedule flexibility is key. A survey showed 73% of Italian smart workers would oppose a mandatory office return without compensation like flexible hours or salary increases.
💡 Technology and Innovation
Advanced technologies play a crucial role:
- AI and VR: Enhancing remote collaboration with immersive experiences simulating face-to-face interactions.
- Digital Platforms: Collaboration and project management tools are simplifying workflows and boosting productivity.
- Automation: AI and automation help optimize planning, data analysis, and IT resource management, freeing teams for high-value tasks.
⚖️ Impact on Productivity and Well-being
- Productivity: Studies (like one from Stanford University) suggest remote workers can be up to 13% more productive.
- Challenges: Social isolation and difficulty separating work and private life are concerns.
- Work Intensity: Some workers perceive increased work intensity but appreciate benefits like efficiency and reduced commuting costs (University of L’Aquila survey).
- Company Response: Many firms are investing in employee well-being programs and policies for better work-life balance.
Future Outlook
Smart working will continue to evolve:
- Driving Factors: Technological innovation and cultural shifts.
- Organizational Models: Adoption of skill-based models to enhance human capital, inclusion, and diversity.
- Global Integration: Increased collaboration with international teams without geographical constraints.
In Summary
Smart working is shifting from a simple operational mode to a strategic pillar for modern organizations. The key challenge is balancing flexibility, productivity, and worker well-being for a sustainable and effective future.